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Terms and Conditions

These Terms of Use (the ‘Terms’) are  intended to make you aware of your legal rights and responsibilities with respect to your access to  and use of the Siyara Jewels website at https://siyarajewels.com and any related mobile or software  applications including but not limited to delivery of information via the website whether existing  now or in the future that link to the Terms (collectively, the ‘Services’). These Terms are effective for  all existing and future Siyara Jewels customers. By accessing this site (hereinafter the ‘Siyara Jewels ‘), you agree to be bound by the same and acknowledge that it constitutes an agreement  between you and the Company (hereinafter the ‘User Agreement’). You may not use the Services if  you do not accept the Terms or are unable to be bound by the Terms. Your use of the Siyara Jewels  Platform is at your own risk, including the risk that you might be exposed to content that is  objectionable, or otherwise inappropriate. This document is published in accordance with the  provisions of Rule 3 of the Information Technology (Intermediaries Guidelines) Rules, 2011. The User  Agreement may be updated from time to time by the Company without notice. It is therefore  strongly recommended that you review the User Agreement, as available on the Siyara Jewels  Jewelry, each time you access and/or use. The terms ‘visitor(s)’user(s)', 'you' hereunder refer to the  person visiting, accessing, browsing through and/or using the Siyara Jewels at any point in time.  Should you need clarifications regarding the Terms of Use, please do write to us at support@siyarajewels.com. For abundant clarity, the Company does not provide any services to users  other than providing the Siyara Jewels as a platform to transact at their own cost and risk, and other  services as may be specifically notified in writing. The Company is not and cannot be a party to any  transaction between you and the third party sellers, or have any control, involvement or influence  over the products purchased by you from such third party sellers or the prices of such products  charged by such third-party sellers. The Company therefore disclaims all warranties and liabilities  associated with any products offered on Siyara Jewels. Services on the Siyara Jewels are available to  only select geographies in India, and are subject to restrictions based on business hours and days of  third party sellers. Transactions through the Siyara Jewels may be subject to a delivery charge where  the minimum order value is not met. You will be informed of such delivery charges at the stage of  checkout for a transaction through Siyara Jewels. Eligibility Persons who are 'incompetent to  contract' within the meaning of the Indian Contract Act, 1872 including minors, undischarged insolvents etc. are not eligible to use/access the Siyara Jewels. However, if you are a minor, i.e.  under the age of 18 years, you may use/access the Siyara Jewels under the supervision of an adult  parent or legal guardian who agrees to be bound by these Terms of Use. You are however prohibited  (even under provision) from purchasing any product(s) which is for adult consumption, the sale of  which to minors is prohibited. The Siyara Jewels is intended to be a platform for end-consumers  desirous of purchasing product(s) for domestic self-consumption. If you are a retailer, institution, wholesaler or any other business user, you are not eligible to use the Siyara Jewels to purchase products from third-party sellers, who have been granted access to the Siyara Jewels to display and  offer their products for sale. The Company, in its sole discretion and without liability, reserves the right to terminate or refuse your registration, or refuse to permit use/access to the Siyara Jewels,

if: 

(i) it is discovered or brought to notice that you do not conform to the eligibility criteria, or

(ii) the  Company has reason to believe (including through evaluating usage patterns) that the eligibility  criteria is not met/is violated by a user, or

(iii) may breach the terms of this User Agreement. In order  to determine compliance with eligibility criteria, the Company inter alia uses an algorithm and/or  pre- determined criteria based technology and accordingly, from time to time, your usage may be  restricted or blocked on account of overlap with such algorithms/predetermined criteria. In such cases, if you are a genuine domestic user of the Platform, please contact us for assistance. Licence &  access: The Company grants you a limited sub-license to access and make personal use of the Siyara  Jewels, but not to download (other than page caching) or modify it, or any portion of it, except with  express prior written consent of the Company. Such limited sublicense does not include/permit any resale or commercial use of the Siyara Jewels or its contents; any collection and use of any product  listings, descriptions, or prices; any derivative use of the Siyara Jewels or its contents; any  downloading or copying of information for the benefit of another third party; or any use of data  mining, robots, or similar data gathering and extraction tools. The Siyara Jewels or any portion of it  may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any  commercial purpose without express prior written consent of the Company You may not frame or  utilize framing techniques to enclose any trademark, logo, or other proprietary information  (including images, text, page layout, or form) of the Siyara Jewels or of the Company and/or its  affiliates without the express prior written consent of the Company. You may not use any meta tags  or any other 'hidden text' utilizing the Company’s name or trademarks without the express prior  written consent of the Company. You shall not attempt to gain unauthorized access to any portion or  feature of the Siyara Jewels, or any other systems or networks connected to the Siyara Jewels or to  any server, computer, network, or to any of the services offered on or through the Siyara Jewels, by  hacking, ‘password mining’ or any other illegitimate means. You hereby agree and undertake not to  host, display, upload, modify, publish, transmit, update or share any information which: Belongs to  another person and to which you do not have any right; Is grossly harmful, harassing, blasphemous,  defamatory, obscene, pornographic, paedophilic, libelous, invasive of another's privacy, hateful, or  racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever; Harms minors in any way; Infringes any  patent, trademark, copyright or another proprietary/intellectual property right; Violates any law for  the time being in force; Deceives or misleads the addressee about the origin of such messages  communicates any information which is grossly offensive or menacing in nature; Contains software  viruses or any other computer code, files or programs designed to interrupt, destroy or limit the  functionality of any computer resource; Threatens the unity, integrity, defense, security or  sovereignty of India, friendly relations with foreign states, or public order or causes incitement to  the commission of any cognizable offense or prevents investigation of any offense or is insulting any  other nation; Is misleading or known to be false in any way. Any unauthorized use shall  automatically terminate the permission or sub-license granted by the Company. Account &  registration obligations All users must register and log in for placing orders on the Siyara Jewels. You  must keep your account and registration details current and correct for all communications related  to your purchases from the Siyara Jewels. By agreeing to the Terms of Use, you agree to receive  promotional or transactional communication and newsletters from the Company and its partners.  You can opt out from such communication and/or newsletters either by contacting the customer  services team of Siyara Jewels or by placing a request for the same. As part of the registration  process on the Siyara Jewels, the Company may collect the following personally identifiable  information about you, including but not limited to name, email address, age, address, mobile phone  number, and other contact details, demographic profile (like your age, gender, occupation,  education, address etc.) and information about the pages on the Siyara Jewels you visit/access, the  links you click on the Siyara Jewels, the number of times you access a particular page/feature and  any such information. Information collected about you is subject to the privacy policy of the  Company https://siyarajewels.com which is incorporated in these Terms of Use by reference. Pricing  The Company aims to ensure that prices of all products offered for sale are true and correct.  However, from time to time, the prices of certain products may not be current or may be inaccurate  on account of technical issues, typographical errors or incorrect product information provided to the Company by third-party sellers. In each such case, notwithstanding anything to the contrary, the  Company reserves the right to cancel the order without any further liability. Subject to the  foregoing, the price mentioned at the time of ordering a product shall be the price charged at the  time of delivery, provided that no product offered for sale on the Siyara Jewels will be sold at a price  higher than its MRP (maximum retail price). Disclaimers You acknowledge and undertake that you  are accessing the services on the website and transacting at your own risk and are using your best  and prudent judgment before entering into any transactions. The Company makes best efforts to  display available products, including in respect of their color, size, shape and appearance, as  accurately as possible. However, the actual color, size, shape and appearance may have variations  from the depiction on your mobile/computer screen. The Company does not make any  representation or warranties in respect of the products available on the Siyara Jewels nor does the  Company implicitly or explicitly support or endorse the sale or purchase of any products on the  Siyara Jewels. The Company accepts no liability for any error, inaccuracy or omission of third parties  or for information/inputs received from third parties and provided to you through the Siyara Jewels  or otherwise. You acknowledge and agree that the Company shall not, at any time, have any right,  title or interest to any product(s), which is subject to a bipartite sale and purchase contract between  you and the relevant third party seller. The Company does not have any control over the quality,  failure to provide or any other aspect whatsoever of the product(s) and is not responsible for  damages or delays on account of products which are out of stock, unavailable or back ordered.  Reviews, feedback, submissions All reviews, comments, feedback, suggestions, ideas, and other  submissions disclosed, submitted or offered on the Siyara Jewels or otherwise disclosed, submitted  or offered in connection with use of the Siyara Jewels (collectively, the Comments) shall be and  remain the property of the Company. Such disclosure, submission or offer of any Comments shall  constitute an assignment to the Company of all worldwide rights, titles and interests in all copyrights  and other intellectual properties in the Comments. Thus, the Company shall exclusively own all such  rights, titles and interests in the Comments and shall not be limited in any way in its use, commercial  or otherwise. The Company will be entitled to use, reproduce, disclose, modify, adapt, create  derivative works from any Comments, and publish, display and distribute any Comments submitted  for any purpose whatsoever without restriction and without compensating the user in any way. The  Company is and shall be under no obligation to: (i) maintain any Comments in confidence; or (ii) pay  compensation for any Comments; or (iii) respond to any Comments. You agree that any Comments  submitted by you on the Siyara Jewels will not violate the Terms of Use or any right of any third  party, including copyright, trademark, privacy or other personal or proprietary right(s), and will not  cause injury to any person or entity. You further agree that no Comments submitted by you on the  Siyara Jewels will be or contain libelous or otherwise unlawful, threatening, abusive or obscene  material, or contain software viruses, political campaigning, commercial solicitation, chain letters,  mass mails or any form of ‘spam: The Company does reserve the right (but assumes no obligation) to  monitor, edit and/or remove any Comments submitted on the Siyara Jewels. You hereby grant the  Company the right to use names that you submit in connection with any Comments. You agree not  to use a false email address, impersonate any person or entity, or otherwise mislead as to the origin  of any Comments you submit. You are, and shall remain, responsible for the content of any  Comments you make and you agree to indemnify the Company and its affiliates against all claims,  loss and liabilities resulting from any Comments you submit. Further, any reliance placed on  Comments available on the Siyara Jewels from a third party shall be at your sole risk and expense.  Copyright & trademark The Company, its suppliers and licensors expressly reserve all intellectual  property rights in all text, programs, products, processes, technology, images, content and other  materials which appear on the Siyara Jewels. Access to or use of the Siyara Jewels does not confer  and should not be considered as conferring upon anyone any license, sub- license to the Company’s intellectual property rights. All rights, including copyright, in and to the Siyara Jewels are owned by  or licensed to the Company. Any use of the Siyara Jewels or its contents, including copying or storing  it or them in whole or part is prohibited without the express prior written consent of the Company.  You may not modify, distribute or re-post anything on the Siyara Jewels for any purpose. The names  and logos and all related product and service names, design marks and slogans are the  trademarks/service marks of the Company, its affiliates, its partners or its suppliers/service  providers. All other marks are the property of their respective owners. No trademark or service mark  license is granted in connection with the materials contained on the Siyara Jewels. Access to or use  of the Siyara Jewels does not authorize anyone to use any name, logo or mark in any manner.  References on the Siyara Jewels to any names, marks, products or services of third parties or  hypertext links to third party sites or information are provided solely as a convenience to you after  having express consent from third parties and do not in any way constitute or imply the Company's  endorsement, sponsorship or recommendation of the third party, the information, its product or  services. The Company is not responsible for the content of any third-party sites and does not make  any representations regarding the content or accuracy of material on such sites. If you decide to  access a link of any Third-party websites, you do so entirely at your own risk and expense. Report  intellectual property rights infringement Siyara Jewels and its affiliates respect the intellectual  property(ies) of other entities. If you believe that your intellectual property rights have been  violated/used in any manner which results in infringement, then please inform us at  jewels.siyara@gmail.com We will evaluate the contents of your notice and will respond within a  reasonable period of time. We may take such action as we deem appropriate in keeping with  applicable law and our policies, we may also reach out to you for additional details. It may be noted  that reporting inaccurate, false or misleading information to Siyara Jewels may result in civil and/or  criminal liability. You agree to indemnify Siyara Jewels for all claims brought by a third party(ies)  against Siyara jewels arising out of or in connection with the submission of your email at  jewels.siyara@gmail.com Objectionable material You understand that by using the Siyara Jewels or  any services provided on the Siyara Jewels, you may encounter content that may be deemed by  some to be offensive, indecent, or objectionable, which content may or may not be identified as  such.You agree to use the Siyara Jewels and any service at your sole risk And that to the fullest  extent permitted under applicable law, the Company and its affiliates shall have no liability to you for any content that may be deemed offensive, indecent, or objectionable to you. Indemnity You  agree to defend, indemnify and hold harmless the Company, its employees, directors, officers,  agents and their successors and assigns from and against any and all claims, liabilities, damages,  losses, costs and expenses, including attorney's fees, caused by or arising out of claims based upon a  breach of any warranty, representation or undertaking in this User Agreement, or arising out of a  violation of any applicable law (including but not limited in relation to intellectual property rights,  payment of statutory dues and taxes, claims of libel, defamation, violation of rights of privacy or  publicity, loss of service by other subscribers and infringement of intellectual property or other  rights). This clause shall survive the expiry or termination of this User Agreement. Limitation of  liability The aggregate liability of the Company, if any, that is established and ordered by a court of  competent jurisdiction pursuant to a claim, shall in no event extend beyond refund of the money  charged from a user for purchases made pursuant to an order under which such liability has arisen  and been established. It is acknowledged and agreed that notwithstanding anything to the contrary,  the Company shall not be liable, under any circumstances, whether in contract or in tort, for any  indirect, special, consequential or incidental losses or damages, including on grounds of loss of  profit, loss of reputation or loss of business opportunities. Termination This User Agreement is  effective unless and until terminated, either by you or by the Company. You may terminate this User  Agreement at any time, provided that you discontinue any further use of the Siyara Jewels.

The Company may terminate this User Agreement at any time and may do so immediately without  notice, and accordingly deny you access to the Siyara Jewels. The Company's right to any comments  and to be indemnified pursuant to the terms hereof, shall survive any termination of this User  Agreement. Any such termination of the User Agreement shall not cancel your obligation to pay for  product(s) already ordered from the Siyara Jewels or affect any liability that may have arisen under  the User Agreement prior to the date of termination. Governing & jurisdiction The User Agreement  shall be governed by and construed in accordance with the laws of India, without giving effect to the  principles of conflict of laws thereunder. Any dispute or difference, whether on the interpretation or  otherwise, in respect of any terms hereof shall be referred to an independent arbitrator to be  appointed by the Company. Such an arbitrator's decision shall be final and binding on the parties.  The arbitration shall be in accordance with the Arbitration and Conciliation Act, 1996, as amended or  replaced from time to time. The seat of arbitration shall be Delhi and the language of the arbitration  shall be English. Subject to the aforesaid, the Courts at Delhi shall have exclusive jurisdiction over  any proceedings arising in respect of the User Agreement. Grievance policy In accordance with  Information Technology Act, 2000 and the Information Technology (Intermediaries Guidelines)  Rules, 2011 and the Consumer Protection Act,2019 and the Consumer Protection (E-Commerce)  Rules, 2020 the name and contact details of the Grievance Officer who can be contacted for any  complaints or concerns pertaining to the Siyara Jewels, including those pertaining to breach of the  Terms of Use or any other policies are published as under : Chief Grievance Officer (+91 9019333819  / support@siyarajewels.com) Communication with the Company If you wish to correct or update any  information you have provided, you may do so online, on the website itself. Alternatively, you may  contact the Company to correct or update such information by sending an email to: jewels.siyara@gmail.com. In the event of loss of access to the website, you may contact the  Company by sending an email to: support@siyarajewels.com

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